Simple pricing that scales with your team

The Free plan is free today, while Airclou is in early access, and we intend to keep a generous free tier. We don’t promise it’s permanent — if it ever changes, existing workspaces get advance notice and a clear path to a paid plan or an export of their data.

Every paid plan starts with a 14-day free trial with full access to that plan’s features. No credit card is required, and you can cancel at any point during the trial without being charged.

An AI draft is a reply the assistant prepares for a conversation, grounded in your knowledgebase and account data. Edits and regenerations of the same reply don’t count twice.

Only inside the envelopes you configure. By default every money-moving or irreversible action waits for a human approval; you decide per action and per amount what the AI may do alone.

Yes. They share one Airclou account and workspace, but each product has its own subscription — you can run either one alone or both together. Helpdesk is priced per agent; Playbook per member.

If you use both products, published playbooks automatically become the knowledge behind your Helpdesk AI answers — there is no extra charge and nothing to configure. Playbook is also a complete product on its own: SOPs, versioning, training, and acknowledgment work without Helpdesk.

Yes — upgrades take effect immediately and downgrades at the end of the billing period. Your data, automations, and history carry over unchanged.

Yes. Annual billing is available on every plan at a discount, and you can switch between monthly and annual from your billing settings.

Everything in Business, plus the things larger organizations need to buy software: SAML SSO, unlimited brands, custom connectors to your own systems, a security review and DPA, contractual SLAs, invoice billing, and dedicated onboarding with named support. Talk to us and we’ll scope it together.