Customers
Our first customers were our own businesses
Airclou is young, and we'd rather show you real production deployments than a wall of borrowed logos. Here is where the product runs today, what it does there every day — and why the first support queues we trusted it with were the ones our own revenue depends on.
Free 14-day trial · No credit card required
How we do proof
Stories you can check, not logos you can't
Real deployments only
Every claim on this page traces to a production workspace handling live customer traffic. No pilot that ended, no logo licensed for a landing page, no quote written by marketing.
Skin in the game
Both featured deployments are businesses we operate. Their revenue — and ours — flows through the product, so when something breaks, we feel it before any customer does.
Your story next
Early customers work directly with the team that builds the product. When your deployment is one worth telling, we'll tell it here — with your approval, in your words.
Customer story · DMARCLY
An AI agent that settles billing tickets end to end
DMARCLY is our email-deliverability business — SPF, DKIM, and DMARC monitoring for thousands of domains. Its support queue has run on Airclou Helpdesk since June 2026, with the AI agent working real tickets against the real billing system.
Read the full DMARCLY storyFrom invoice number to verified account, unattended
A customer writes in with nothing but an invoice number. The AI agent chains the lookup itself — invoice to customer to subscription — inside the billing system, then answers from what it verified, not from what the conversation claims.
- Locates the account from an invoice number in Stripe
- Returns the existing payment link for an unpaid invoice — never a duplicate quote
- Checks a domain's live DNS before answering deliverability questions
Money moves only through an approval gate
Refunds and other irreversible actions park at an approval card that shows exactly what was verified and exactly what will happen. Routine actions run inside envelopes the team defined; everything else waits for a person.
- The full verification trail on every approval card
- Idempotent execution — a retry can never double-refund
- Every decision logged with who approved it, and when
Customer story · Airclou
We run our own support on the product we sell
Every email to Airclou support lands in the same Helpdesk you get on day one of a trial — same inbox, same AI, same approval gates. Nothing on this site describes a feature our own team doesn't live with.
Our queue is the first test of every release
New releases reach our own workspace before they reach yours. SLA countdowns, shared views, and AI drafts triage the Airclou queue the same way they'll triage yours — and a rough edge in the inbox is felt by the people who can fix it that afternoon.
- The production inbox, not a staged demo workspace
- SLA policies and shared views running on live traffic
- AI drafts reviewed by the team that trains them
Playbook grounds every answer we send
Our product documentation lives in Playbook, and it's what the AI answers from — every draft cites its sources by name and exact version. When a doc improves, every future reply improves with it. The same knowledge powers our public help center.
- Drafts cite playbooks by name and version
- Only published versions are ever used
- One correction updates people and AI alike
Teams like yours
See how Airclou fits where you work
The deployments above are support teams with money on the line. If that sounds like yours, start where your industry does.
SaaS teams
Billing, access, and how-do-I tickets answered from the live subscription — not from memory.
See how it fitsIT services
Repeat requests deflected by grounded answers; the rest routed to the right engineer with context attached.
See how it fitsMarketing agencies
Every client account in one inbox, with per-client context and approvals where money moves.
See how it fitsManufacturing
Order status, warranty, and RMA support grounded in the systems that actually hold the answer.
See how it fitsHealthcare
Patient-facing support with bounded autonomy — the AI answers what it can prove and escalates the rest.
See how it fitsEnterprise
Auditable AI with approval gates, per-action envelopes, and workspace isolation from day one.
See how it fitsYour turn
Be the story we tell next
Put a slice of your real queue through Airclou and judge the drafts yourself. Early customers work directly with the founding team — and when your deployment earns a spot on this page, it'll be told in your words.
Free 14-day trial · No credit card · Cancel anytime