Company
Business software with calm built in
Airclou builds AI-native tools for the teams that keep businesses running — starting with customer support. We believe the next generation of software doesn't just track work; it does the work, carefully, under your control.
Our mission
Let people do the judgment; let software do the busywork
Most business tools organize tasks and hand them straight back to a person. We build software that carries the routine end-to-end — grounded in your knowledge, executed through your systems, gated on your approval — so teams spend their day on the conversations that actually need a human.
How we work
Three principles we don't trade away
Calm software
Good tools make work quieter, not louder. We measure our products by how much attention they hand back to the people using them.
AI with guardrails
Autonomy is earned, not assumed. Anything irreversible waits for a human, every action is logged, and the operator always holds the keys.
One connected platform
Every Airclou app shares the same account, permissions, and knowledge — so each product you add makes the others smarter.
So far
Where we've been, where we're going
Airclou is founded
We start with a conviction: business software should be AI-native from the first line of code, not retrofitted.
Helpdesk ships
The AI-native support platform launches — omnichannel inbox, grounded drafts, and guardrailed actions from day one.
Playbook ships
Team knowledge and SOPs join the platform: the operating manual that people and AI agents share.
The platform grows
AI agents in Helpdesk begin executing real work — refunds, plan changes, account lookups — under human-approved envelopes.
The Airclou platform
One suite, connected by design
Helpdesk and Playbook are live today. Forms, workflow automation, and CRM are on the way — all on the same foundation of workspaces, permissions, and AI.
Helpdesk
AI-native customer support — omnichannel inbox, grounded AI replies, guardrailed actions.
Explore HelpdeskPlaybook
Team knowledge and SOPs — the operating manual your AI and your people share.
Explore PlaybookForms
Build forms and intake flows that feed structured data straight into your workflows.
The name
Airclou
clou · noun · “air-clue” — the chief point of interest; the highlight of an event or discussion.
It starts with support and the knowledge behind it — Helpdesk and Playbook, live today. The direction: the point where your whole business comes into focus, one place that pays attention so you can.
Work with us
See what calm support feels like
Try Helpdesk on your real queue, or write to us — we read everything.